Privacy Policy

We therefore process your data exclusively on the basis of the applicable national and EU regulations. In this data protection information we inform you about the processing of personal data in the context of our web services.

If there is the possibility of entering personal or business data (email addresses, names, addresses) on the website, the input of these data takes place voluntarily. The use and payment of all offered services is permitted – if and so far technically possible and reasonable – without specification of any personal data or under specification of anonymized data or a pseudonym. The use of the contact data published in the imprint or comparable information such as postal addresses, telephone and fax numbers as well as email addresses by third parties to send information that has not been expressly requested is not permitted. We expressly reserve the right to take legal steps against senders of so-called spam mails who violate this prohibition.

Access data / server log files

The web space provider stores data about every access to the website (in so-called server log files). These data include: name of the website, notification of the call, browser type, operating system, referrer URL (previously visited website), IP address and the requesting provider. These data are only recorded for statistical purposes and serve to optimize the security of the hosting system.

Use of cookies

Some of the websites use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases.

WPML Multilingual

These Cookies are used by our WPML plugin to identify the preferred user’s language as our site is multilingual. No personal data is saved.


We use the map service from OpenStreetMap (OSM). The provider is the OpenStreetMap Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.
If you visit a website that is linked to OpenStreetMap, among other things your IP address and further information on your behaviour on that website is forwarded to OSMF. To this end, under certain circumstances OpenStreetMap may store cookies in your browser or use comparable recognition technologies.
Furthermore, your location may be ascertained if you have allowed this in your device settings, e.g. on your mobile phone. The provider of the website has no influence on this data transmission. Details can be found in the OpenStreetMap Privacy Policy using the following link:
OpenStreetMap is used in the interest of presenting our online offering attractively and to make it easy to find locations mentioned on the website. This represents a legitimate interest within the meaning of Art. 6(1) lit. f GDPR. If corresponding consent was requested (e.g. consent to the storage of cookies), the data are processed exclusively on the basis of Art. 6(1) lit. a GDPR; consent can be withdrawn at any time.


Our website uses plugins from YouTube, operated by Google. The operator of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Further information on the handling of user data can be found in YouTube’s data protection declaration at:

Google Web Fonts

This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. If your browser does not support web fonts, a standard font will be used by your computer.

You can find more information about Google Web Fonts at and in Google’s privacy policy:

Contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the request and in case of follow-up questions. We do not pass on this data without your consent.

Your rights

You have the right to information, correction, deletion, restriction, data portability, revocation and objection. In this case, please contact us via the email . If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority (

Change of data protection declaration

We reserve the right to change these terms at any time in accordance with business needs.

The person responsible within the meaning of the GDPR is:

charismaTec OG
Sandgasse 25a/5
A-8010 Graz

You can reach us at our previously mentioned company address or by email at .